Discover CyGem

At CyGem, we strive to not only meet, but exceed our clients' expectations. We sincerely appreciate all our clients and wish to thank everyone who volunteered to take the time to write about their experience with CyGem.

Evo Solutions

"CyGem has been very accommodating and easy to work with. Our needs are very specific and they were able to work with us to make our environment exactly as we wanted."

Erich Leipold - President
EVO Solutions, LLC.

Oldstone Title Agency, LLC.

"Our computer network was not operating as efficiently as it should have been. A friend referred me to Cygem, Inc. Cygem came to our office, restructured our entire network, and also provides us with offsite back up of our files for complete peace of mind. They are always available to answer any questions or concerns we may have. We no longer have to send any equipment out for updates or service, they come to our office in a very timely manner, with very minimal down time on those occasions. I would recommend Cygem, Inc to any person or business that has only one computer or an entire network of computers. They are a very service oriented business."

Annette Ulrich - Owner
Oldstone Title Agency, LLC.

Cortina Asset Management

"We selected CyGem for the value of its solution. CyGem secured the resources we needed and walked us through each step, guiding us the entire way. We knew testing its solution would prove its worth and CyGem responded with exceptional results. CyGem is keeping our systems and our data safe and secure, and continually working to find ways to make it more efficient. We could not have asked for a more complete disaster recovery solution. For a disaster recovery plan like this, we expected to pay premium rates, but CyGem made our solution very reasonable. We could not be happier with the quality of its service, the reliability of its company, and its concern for us."

Lori Hoch - Principal and Chief Operating Officer
Cortina Asset Management, LLC.

Oak Associates, ltd.

"Oak Associates, Ltd. is pleased to recommend CyGem and its services and can attest to the fact that its business with our firm has been conducted in a highly professional manner.

"CyGem is a valuable source in providing technological services, advice, and information in helping to manage Oak Associates's IT operations. It has a broad range of experience, not only in providing disaster recovery applications, but also in offering IT solutions in our day-to-day operations.

"We have been associated with CyGem for several years and its skills, talents, and business solutions have been an asset to our firm."

Margaret Ballinger - Senior Portfolio Manager
Oak Associates,ltd.

GAR Foundation

"I am writing to recount the experience of GAR Foundation in working with CyGem as our IT provider. GAR Foundation established a relationship with CyGem in the summer of 2006. At that time, we were preparing to break off from another organization and establish our own independent IT system. David Wyzynski and Geoff Moore of CyGem assisted us from day one in the design and implementation of our own stand-alone system. Our staff is small-ten professionals-but our IT needs are not insignificant. We demanded a network system in which all users from any location at any time could access all applications. CyGem delivered a remote access system in which access from home or other venues outside the workplace is totally indistinguishable from and equivalent to the level and speed of access we have in the workplace. This has been a major boon to our staff's productivity and effectiveness.

"Additionally, CyGem has brought a creative and aggressive approach to a number of other IT challenges our foundation has experienced. We simply tell David and the CyGem team what we need and they find a way to get it done.

"Like any IT system, ours occasionally has problems. Most of the problems we have experienced are unique to our company and our hardware situation. We are currently subletting office space and "piggybacking" on the Internet capacity of our "host." As the host has reduced its capacity, our system has been affected. This is not a CyGem problem; however, CyGem has been very helpful to us in attempting to design work-arounds and to function within the conditions we have. Aside from our capacity issue, we experience the usual and customary technical difficulties, many of which can ultimately be attributed to "user error"! Whenever we have an issue, no matter how big or small, the CyGem team is extremely responsive and proactive in solving it. In fact, with our emphasis on remote functionality, the CyGem team has visited a number of our staffers' homes to troubleshoot issues and ensure smooth operations. Frequently, service is provided remotely-over the telephone-with a CyGem representative controlling the user's computer system through an online help desk feature. This not only ensures a very quick turnaround on calls, it also has the added benefit of teaching the user the steps required to troubleshoot the problem independently in the future when possible. Remote tools notwithstanding, we can always get a CyGem representative on site in person when we need one.

"Lastly, we have been impressed with CyGem's creativity and practicality in helping us to design our IT systems for our new office space. CyGem is fully capable of assessing the client's wants and needs, exploring all of the hardware and software solutions to meet those needs, and delivering a menu of feasible options. With our new office space project, CyGem has handled negotiations with hardware and software vendors to ensure that GAR Foundation is receiving the most competitive pricing."

Christine Amer Mayer - Chief Operating Officer and Legal Counsel
GAR Foundation

Advent Users Group

"The AUG has had the pleasure of working with CyGem over the last four years. We are a small non-profit organization with several employees who work in separate locations around the country. CyGem has made it possible for the AUG to successfully work remotely without missing a beat! Knowing they are only a phone call away to troubleshoot any issues that may arise at anytime, eases all worries one might have when trying to operate such a complex situation. We not only rely on CyGem to host and maintain AUGs server. We've found them to be the number one source we turn to when making any IT decisions or improvements! They go above and beyond the call of duty with a smile, always asking "what else can they do to help!". CyGem, thank you for making our lives easier and more manageable!"

Susan Reeve - Executive Director
Advent Users Group