Financial Services
Advance your piece-of-mind, solving today's asset manager IT challenges.
Today's financial service firms are tasked with ensuring that the most valuable and sensitive data is secure and available. Securing your data requires intimate knowledge of changing regulatory compliance requirements and some of the highest levels of expertise. Maintaining a secure institution is an intense battle with a silent reward.
With massive regulatory compliance and daunting initiatives from the board and shareholders, firms cannot forget the impact of securing the client's relationship.
Experienced in the fast-paced and sensitive nature of Financial Services, CyGem has the vendor relationships and qualifications to support some of the highest levels of security requirements. With a dedication to emerging compliance and support issues, we monitor your network, applications and firewalls. A continuous assessment of business continuity keeps disaster recovery strategies at the forefront of IT management.
Security
Securing a financial institution requires more than simple firewalling. Architecting a solution to address the risks based on your institutional size and place in the market requires an intimate understanding of each technology and compliance requirement.
All of our services, from file sharing and archiving to instant messaging, fulfill the stringent regulatory requirements from HIPAA, GLBA, SOX, SEC, FINRA and FRCP, along with other state and federal requirements. In addition, we are backed by a SAS 70 Type II auditing statement issued by the Auditing Standards Board of the American Institute of Certified Public Accountants. SAS defines the professional standards used by a service auditor to assess the internal controls of a service organization and issue a service auditor’s report.
CyGem's team of security professionals keep up-to-date on the latest compliance issues facing financial organizations. We validate solutions to answer business objectives through the lens of compliance. CyGem can help you assess your levels of risk and move toward better identity and access management.
CyGem's commitment to IT security has led us to develop an entire suite of solutions to address the needs of the small to medium financial institutions. Developing our suite of products led us to recognize gaps in the market including CyGem's own vulnerability management solution.
Business Continuity
Financial institutions have the responsibility of managing an environment that ensures continuous access to information and maintaining a high-level of access.
CyGem can help determine proper risk-levels, protect critical information and develop a solution to meet these objectives. Experienced in tailoring a solution to fit the unique requirements of banking and finance, CyGem solutions often address availability, security and disaster recovery in the same solution.
Whether your organization needs an enterprise-class Storage Area Network (SAN), archiving solution or secure integration to a remote disaster-recovery facility, CyGem has the knowledge and expertise to assist.
Support
Our support is designed to address the needs of financial clients that want a highly responsive, professional and reliable IT support resource available to help them when they need it. CyGem understands the unique, time-sensitive requirements of technical support for financial services firms and continues to deliver proven results based on a Service Level Agreement (SLA) that both the client and CyGem architect together.
CyGem's long standing history supporting Asset Managers has also helped us build an extensive knowledge-base supporting industry specific applications like Advent Software's suite of products, including but not limited to, APX (Advent Portfolio Exchange), Axys, Moxy and Qube.
CyGem also offers two support models for clients to choose from:
The traditional model are for those organizations that require an IT support resource when the need arises, but do not necessarily need or want ongoing management services or require a fixed rate IT support agreement.
Learn More About Demand Support Services
Our managed model provides our clients with proactive, ongoing monitoring, management, support and planning of your IT systems, as well as support for your employees using those systems. These services are priced on a flat monthly fee of unlimited service - providing budget predictability and ease of access to our services.
Learn More About IT Management Services